Useful Information and Services

Local Government Services
Ipswich Borough Council
Divided into 16 wards across the borough, each ward supported by 3 elected councillors. The Customer Services Centre at the Town Hall is open Monday to Friday 08:30-17:00 and has public PCs available for use.

Contact Information
  • Website
https://www.ipswich.gov.uk
  • Benefits
01473 432700
  • Bins and Waste 
01473 433090
  • Cleaner Ipswich 
01473 433000
  • Council Tax 
01473 433910
  • Environmental
01473 433115
  • General Enquiries 
01473 432000
  • Housing 
01473 433370
For out of hours contact such as emergency housing repairs or noise nuisance please call

01473 433444.

 

Suffolk County Council
There are 63 divisions in Suffolk,each will be represented by one or two of 75 county councillors elected by Suffolk residents to make decisions on their behalf. On average each councillor represents 7,000 people.

Contact Information
  • Website
https://suffolk.gov.uk
  • Customer Services (for all departments)
0345 606 6067
  • Customer First (social care services)
0808 800 4005
  • Early Years and Childcare Service (Suffolk Family Information Service)
0345 608 0033
  • Highways
0345 606 6171
  • Public Transport
0345 606 6171
Local Support Services
Citizens Advice Bureau Ipswich
Citizens Advice Ipswich we can give you free, confidential, impartial and independent advice as well as information on a wide range of subjects. They will work with you to sort out any debt worries and claim all the benefits  their trained advisers help with housing and employment problems, or deal with queries about consumer issues. 

Contact Information 
  • Website
https://www.citizensadviceipswich.org.uk
  • Telephone Number
0300 330 1151 
  • Opening Hours
Monday – Friday 10:00 -16:00

19 Tower Street,
IPSWICH
IP1 3BE

Ipswich Disabled Advice Bureau
ipswich DAB provide free and confidential advice, information, advocacy at their town centre office, outreach services – currently one in Brantham and one in partnership with VoiceAbility and based at their offices, with a further outreach in Hadleigh – and a home visiting service for people who cannot get to our office or outreaches. Formal, and informal, partnerships with other organisations underpin most of their activities.

Contact Information
  • Website
https://ipswichdab.org.uk
  • Telephone Number
01473 217313
  • Email Address
bureau@ipswichdab.org.uk
  • Opening Hours
Monday – Friday 10:00 -14:00

19 Tower Street,
IPSWICH
IP1 3BE

Ipswich & Suffolk Council for Racial Equality
ISCRE runs culturally-informed interventions to support individuals and organisations in the statutory, private and voluntary sectors, to understand the extent and nature of inequality experienced by individuals and groups in fields such as the criminal justice system, housing, employment, education, health and social care.

Contact Information
  • Website
http://www.iscre.org.uk
  • Telephone Number
 01473 408111
  • Fax Number
08719 004218
  • Email Address
office@iscre.org.uk
  • Opening Hours
 Monday – Friday 09:00 – 17:00

46A St. Matthew’s Street,
IPSWICH

IP1 3EP

Suffolk Refugee Support
 

Contact Information
  • Website
https://suffolkrefugee.org.uk
  • Telephone Number
01473 400785
  • Fax Number
01473 400798
  • Opening Hours
Monday, Tuesday, Friday 09:30 – 16:30

38 St. Matthew’s Street,
IPSWICH

IP1 3EP

Affiliated Links
Ipswich Labour Party
Ipswich Labour Party covers the Borough of Ipswich. Thirteen of the borough’s 16 wards form the Ipswich Constituency, with the remaining three wards, in the north west of the borough, in Central Suffolk and North Ipswich constituency. The party has five branches, each organised around a group of Ipswich Borough Council Wards. Activity takes place at branch, constituency (the CLP – Constituency Labour Party) and borough (the Borough/District Labour Party) level. The North West Ipswich Branch covers the three wards in the Central Suffolk and North West Ipswich Constituency.
Contact Information
  • Website
http://www.ipswich-labour.org.uk
  • Telephone Number
01473 255131
  • Email Address
contact@ipswich-labour.org.uk
  • Opening Hours
Monday – Friday 09:00 – 17:00

33 Silent Street
Ipswich
IP1 1TF